Privacy Policy
Last Updated: 2026
Heaps Good Friends ("we," "us," "our," or "Company") operates the heapsgoodfriends.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our content.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and contact details you voluntarily provide when registering or contacting us.
- Technical Information: IP address, browser type, operating system, and device identifiers.
- Cookies: Tracking cookies and similar technologies to enhance your browsing experience.
- Usage Data: Pages visited, time spent on site, referral sources, and click patterns.
How We Use Information
We use collected information for the following purposes:
- Analytics and website performance measurement
- Affiliate tracking and commission calculations
- Site improvement and user experience optimization
- Responding to inquiries and providing customer support
- Compliance with legal and regulatory obligations
- Marketing and promotional communications (with your consent)
Cookie Policy
Our website uses cookies and similar tracking technologies, including:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Track user behavior and site performance
- Affiliate Cookies: Monitor referrals and commissions
- Third-Party Cookies: From partner casinos and advertisers
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality.
Third-Party Links
Our website contains links to third-party casino operators, gaming platforms, and affiliate partners. We are not responsible for their privacy practices, policies, or content. We strongly recommend reviewing the privacy policies of any external websites before providing personal information or engaging in gambling activities. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the following rights:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you have privacy concerns regarding international data transfers (GDPR/CCPA), please contact us directly.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Cookies are typically retained for up to 24 months. You may request deletion at any time, subject to legal and contractual requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
We will respond to privacy inquiries within 30 days or as required by applicable law.